1. By contacting us you are accepting our privacy policy.
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2. All quotes are valid for a year but may be adjusted in accordance with our suppliers prices where applicable.
3. Customers will be billed for material costs after indicating acceptance of conversion quote.
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4.Non refundable deposit of 20% or £20 (whichever is the higher) for smaller jobs will be requested after quote is accepted.
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5. Deposit payment will be due prior to purchasing of goods.
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6. A 3 strike policy is in place for short notice cancellations, each time a job is cancelled or postponed at short notice (24hrs) a strike will be given. after 3 strikes all quotes are null and void and all future work will be refused.
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7. Under special circumstances the 3 strike policy will be ignored but only if contact is made within a reasonable time frame.
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8. A zero tolerance policy is in place for no contact prior to agreed date, all customers are expected to have arranged delivery of vehicle and/or keys no less than 24hrs before work commences. failure to do so will result in all invoices being null and void and all future work being refused.
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9. Damage inspection sheet will be completed by customer and working staff prior to any works being carried out, any damage identified after works completion will need to inspected and proven.
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10. Vehicle keys are to be passed to working staff prior to work commencing.
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11. Remainder of accepted quote to be paid prior to collection of vehicle.
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